Colorado Bids > Bid Detail

Customer Satisfaction Surveys

Agency: Longmont
Level of Government: State & Local
Category:
  • B - Special Studies and Analyses - Not R&D
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD10598145564718393
Posted Date: May 13, 2019
Due Date: May 23, 2019
Solicitation No: RFQ-VS-19007
Source: https://www.longmontcolorado.g...
Customer Satisfaction Surveys
  • Department: Utility Billing
  • Category: Request for Quotes (RFQ)
  • RFP Number: RFQ-VS-19007
  • Start Date: 05/13/2019 9:50 AM
  • Close Date: 05/23/2019 5:00 PM




Various departments within the City of Longmont (“City”) need to contract the services of a company to conduct customer satisfaction surveys. The City expects the company to provide feedback on a statistically correct sampling of customer contacts monthly, by asking a set of questions about the customer’s experience with City staff in regard to a specific contact between the City and the customer. The questions to be asked will be determined by department and company selected to provide services.


RFQ-VS-19007 Quote Document


RFQ-VS-19007 Quote Submittal Document


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